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KB000040- SMART DASHBOARD CRASHES WHILE OPENING APPLICATION AND URL FILTERING BLADE.

SMART DASHBOARD CRASHES WHILE OPENING APPLICATION AND URL FILTERING BLADE.

QOS Technology

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This document contains the solution and information for the above resolving the smart dashboard problem.

Symptoms:

You are getting the below mentioned error message while opening the application and URL filtering blade in the smart dashboard.

Cause of the issue:

Smart console files in the $FWDIR/conf files are corrupted.

Solution for this issue:

1)For resolving this issue we need to erase all of the cache files of the management(console) server. 
By using the below mentioned commands:
a)#cpstop
b)#cd $FWDIR/conf
c)#rm CPMIL*
d)#rm applications.C*
e)#cpstart

2)This will fix your issue.

Note:

You can try this commands for some other smartdashboard crashing issue’s also.

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For additional help or business inquiry, you can always reach out to us at info@qostechnology.in

  • 23
  • 10-Oct-2019
  • 2665 Views